About Us
GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Front Desk Representative.
About the role:
You will be responsible for communicating with potential patients via phone, email, and chat, and addressing their queries to facilitate a successful conversion, as well as performing some administrative tasks.
Responsibilities:
- Prospecting new leads and accounts using existing databases and phone calls.
- Calling up to 25 prospective patients a day and responding to their inquiries via phone, email, and chat, ensuring timely and informative responses in an empathetic manner.
- Actively promote our services and explain pricing and insurance options.
- Persuasively address client concerns and objections to drive conversions.
- Maintain accurate and up-to-date records of client interactions and appointments.
- Stay informed about the latest industry trends and best practices.
Qualifications:
- 10+ years of sales experience or a natural sales aptitude (Psychology background preferred)
- Excellent communication and interpersonal skills.
- Strong empathy and active listening abilities.
- A passion for helping others and making a positive impact.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
