We are looking for a sales-minded front desk staff for a growing private practice.

No prior experience in the mental health industry is needed, but a confident attitude and a willingness to be on virtual consults with customers is required.

We are looking for a warm friendly person who is not looking to make a hard sell but will take time learning about and explaining services.

The goal is to help clients work out if this is the right service for them. A chatty person who likes talking to people will enjoy this job.

ESSENTIAL FUNCTIONS:

Picking up 30 calls per day to build and manage lead development pipeline
Prospecting new leads and accounts using existing databases and phone calls
Working with prospective patients, explain pricing, services, and costs before and after out-of-network benefits
Explaining concierge-type services.
Studying the Company’s website to educate yourself about our services to better answer questions from potential patients
Answering queries in an empathetic and knowledgeable manner.
Answer chatbot and email enquires in real-time to maximize the chance of signing up new patients
Call back inbound leads
Maintain lists and trackers

SKILLS REQUIRED:

Excellent communication skills in writing, speaking, listening
Monitor and utilize all relevant promotional literature as part of the sales process
Demonstrates an ability to quickly understand business and sales processes
Intellectually curious and strives to continuously improve business acumen
Studies cutting-edge sales and marketing activities across channels
Experience in a sales or customer-facing environment is preferable
A real desire to challenge yourself to succeed and exceed targets

Salary: Competitive + Bonus

Benefits:

Work from home

Schedule:

Monday to Friday

Supplemental pay types:

Bonus scheme

Work Location: Remote

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