About Us

GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Senior Front Desk Representative.

About the role: You will be responsible for talking with potential patients via phone, email, and chat and answering their queries to have a successful conversion along with managing other team members.

Responsibilities:

Lead daily front desk meetings, monitor new leads, and ensure KPIs are met.
Advise changes to the advertising budget and campaigns to maintain registration levels.
Manage and motivate team members to achieve assigned targets.
Prospect new leads through databases and phone calls.
Actively promote our services and explain pricing and insurance options.
Persuasively address client concerns and objections to drive conversions.
Maintain accurate and up-to-date records of client interactions and appointments.

Qualifications:

7+ years of experience in sales, customer service or a related field.
Excellent communication and interpersonal skills.
Strong empathy and active listening.
A passion for helping others and making a difference.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Prior sales experience and knowledge of psychology is a plus

Benefits:

Remote work flexibility
Competitive salary and bonus structure
Opportunities for professional growth and development
A supportive and collaborative work environment

We encourage you to apply if you're a compassionate, results-oriented and focus-driven individual who thrives in a fast-paced environment.

Job Types: Full-time, Contract

Pay: $20,000.00 - $40,000.00 per month

Contract jobs

Senior Front Desk Representative