About Us
GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Front Desk Representative.
About the role:
You will be responsible for talking with potential patients via phone, email, and chat, and answering their queries to have a successful conversion along with some administrative tasks.
Responsibilities:
- Prospecting new leads and accounts using existing databases and phone calls.
- Calling up to 25 prospective patients a day and answering their inquiries via phone, email, and chat, ensuring timely and informative responses in an empathetic way.
- Actively promote our services and explain pricing and insurance options.
- Persuasively address client concerns and objections to drive conversions.
- Maintain accurate and up-to-date records of client interactions and appointments.
- Stay informed about the latest industry trends and best practices.
Qualifications:
- Excellent communication and interpersonal skills
- Strong empathy and active listening abilities
- A passion for helping others and making a positive impact
- 5 years of sales and customer service experience or a natural sales aptitude
- Ability to work independently and as part of a team
- Strong organizational and time management skills
Benefits:
- Remote work flexibility
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- A supportive and collaborative work environment
If you're a compassionate and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
