About Us
GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Front Desk Representative.
About the role:
You will be responsible for talking with potential patients via phone, email, and chat and answering their queries to have a successful conversion along with some administrative tasks.
Responsibilities:
Prospecting new leads and accounts using existing databases and phone calls.
Calling up to 25 prospective patients a day and answering their inquiries via phone, email, and chat, ensuring timely and informative responses in an empathetic way.
Actively promote our services and explain pricing and insurance options.
Persuasively address client concerns and objections to drive conversions.
Maintain accurate and up-to-date records of client interactions and appointments.
Stay informed about the latest industry trends and best practices.
Qualifications:
Excellent communication and interpersonal skills
Strong empathy and active listening abilities
A passion for helping others and making a positive impact
Sales experience or a natural sales aptitude
Ability to work independently and as part of a team
Strong organizational and time management skills
Benefits:
Remote work flexibility
Competitive salary and bonus structure
Opportunities for professional growth and development
A supportive and collaborative work environment
If you're a compassionate and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply.