About Us
GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Senior Front Desk Representative.
About the role: You will be responsible for talking with potential patients via phone, email, and chat and answering their queries to have a successful conversion along with managing other team members.
Responsibilities:
- Lead daily front desk meetings, monitor new leads, and ensure KPIs are met.
- Advise changes to the advertising budget and campaigns to maintain registration levels.
- Manage and motivate team members to achieve assigned targets.
- Prospect new leads through databases and phone calls.
- Actively promote our services and explain pricing and insurance options.
- Persuasively address client concerns and objections to drive conversions.
- Maintain accurate and up-to-date records of client interactions and appointments.
Qualifications:
- 7+ years of experience in sales, customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong empathy and active listening.
- A passion for helping others and making a difference.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Prior sales experience and knowledge of psychology is a plus
Benefits:
- Remote work flexibility
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- A supportive and collaborative work environment
We encourage you to apply if you're a compassionate, results-oriented and focus-driven individual who thrives in a fast-paced environment.
Job Types: Full-time, Contract
Pay: $20,000.00 - $40,000.00 per month