Vitor Augusto de Souza Silva

Customer Experience & Success | Bilingual Support (EN/PT) | Tech & Admin Background

São Paulo, São Paulo, BRA

Skills

Microsoft Office, Google Workspace, Zoom, SQL (basic), Power BI, Tableau, CRMs
Salesforce, Zendesk, ERP systems, SAP, Trello, automation tools, AI (LLM) tools

About

Bilingual customer service specialist (English–Portuguese) with a background in
administration, tech support, and remote operations. Proven ability to manage client
communication, digital workflows, and task prioritization in fast-paced environments. Selfdirected, detail-oriented, and committed to delivering high-quality service aligned with
business needs in remote-first teams