Skills
Clinical operations & patient coordination
• Telepsychiatry workflows
• Remote team supervision & training
• Patient emotional support & empathy
• Care documentation & progress tracking
• Provider scheduling & calendar management
• EHR / CRM systems
• Cross-functional coordination
• HIPAA compliance & confidentiality
• C1/C2 English communication (Pearson English – PTE)
About
Clinical operations professional with a strong nursing background and extensive experience in patient coordination, telepsychiatry workflows, and remote team supervision. Skilled in delivering compassionate, patient-centered support while ensuring operational efficiency, accurate documentation, and strict HIPAA compliance. Proven ability to guide patients through mental health care journeys, support providers, train clinical staff, and manage schedules and EHR systems. Pearson English (PTE) certified with C1/C2 proficiency, experienced in communicating empathetically with US and Canada–based patients across multidisciplinary clinical teams.
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