Prasita

Skills

Clinical Operations Leadership
• Telepsychiatry & Telehealth Operations
• Mental Health Services Coordination
• Psychiatrist & Therapist Support
• Clinician Onboarding, Training & Supervision
• Scheduling, Rostering & Capacity Planning
• SOP Development & Implementation
• Quality Assurance & Clinical Audits
• Compliance, Documentation & Governance
• Patient Safety, Confidentiality & Ethics
• Escalation & Incident Management
• EHR / EMR Workflow Coordination
• Multidisciplinary Team Leadership
• Process Improvement & Operational Efficiency
• Patient Experience & Care Continuity

About

I am a senior clinical operations professional with over 20 years of experience across healthcare service delivery, clinical governance, team leadership, and quality management. My background includes leading multidisciplinary clinical teams, establishing SOPs, ensuring compliance, and supporting clinicians to deliver safe, patient-centered care across both physical and virtual healthcare settings.

In my previous leadership roles, I have been responsible for end-to-end clinical operations, including clinician onboarding and training, scheduling and capacity planning, documentation oversight, quality audits, escalation management, and coordination between clinical, administrative, and operational teams. I have extensive experience working closely with doctors and mental health professionals, ensuring continuity of care, confidentiality, and efficient workflows.

With the growing importance of telepsychiatry, I bring a strong understanding of remote care operations, virtual patient engagement, and operational structures that support psychiatrists and therapists in delivering high-quality mental health services. My strengths lie in building structured systems, maintaining regulatory standards, and improving service efficiency while keeping patient experience at the center.

I am eager to contribute my clinical insight, operational expertise, and people-focused leadership to support your telepsychiatry services and organizational growth.

Warm regards,
Prasita