Osayi Ukponahiusi

Skills

Attention to Detail
Persuasion Skills
Team Collaboration
Written Communication
Conflict Resolution
Customer Retention

About

“Hello, my name is Osayi Ukponahiusi, and I’m a customer service and sales support professional with over five years of experience in customer support, social media support, and outbound calling roles.

Over the years, I’ve developed strong communication, problem-solving, and relationship-building skills by working closely with customers and handling enquiries, complaints, follow-ups, and lead qualification. In my recent role with Cushman & Wakefield, I conducted outbound calls, qualified leads, maintained CRM records, and followed up consistently with clients to support business growth.

I believe you should hire me because I’m dependable, quick to learn, highly organized, and genuinely passionate about delivering excellent customer experiences. I work well independently, adapt quickly to new systems, and understand how to balance customer service with sales support.

I’m excited about this opportunity and confident that I can bring professionalism, consistency, and value to your team. Thank you