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Omoyeme Okoniha
Customer Service
13, Olayiwola street, Idimu, Lagos, Nigeria
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Skills
Customer onboarding & retention strategies
Pipeline management
Conflict resolution & de-escalation
Excellent verbal and written communication
Personalized service delivery
Time management & multitasking
Attention to detail
About
I am a results-driven customer service and client success professional with a strong background in relationship management and service delivery. I excel at engaging with clients, understanding their needs, and guiding them toward solutions that provide real value, ultimately supporting both customer satisfaction and business growth.