Skills
CRM Management (Salesforce)
Data Reporting & KPI Monitoring
Meeting Coordination & Minutes
Research & Administrative Support
Time Management & Multitasking
Problem Solving
Attention to detail
Computer Literacy (MS office, Email Systems)
About
My name is Mirian Ekwe-Eboh, and I’m a customer service representative and Executive Assistant professional with over four years of experience supporting clients in fast-paced, remote environments. I’ve handled high volumes of inbound and outbound calls, consistently delivering clear communication, timely resolutions, and a positive customer experience.
In my recent role with REAGROUP, I managed customer interactions, resolved inquiries, and coordinated follow-ups to ensure service continuity. Previously, I worked in telemarketing with Rogue Fitness, where I made 50+ calls daily, used Salesforce to manage leads and customer data, and achieved an 85% customer satisfaction rate while reducing follow-up delays.
I’m highly organized, detail-oriented, and comfortable using CRM tools and digital communication platforms. I’m now looking to bring my skills to a remote role with a UK or US-based team, where I can contribute to efficient operations and excellent customer support.
Profile Photo
