Skills
Professional Skills
Team Leadership
Coaching and Training
Conflict Resolution
Customer Service Excellence
Sales Support and Follow-up
Empathy and Active Listening
Communication Skills (verbal and written)
Emotional Intelligence
Problem Solving
Client Retargeting and Engagement
CRM Tools Management
Recruitment and Interviewing
Process Improvement
Time Management
Remote Team Collaboration
About
My name is Luciana Campilongo. I am a Business Coach, Social Psychologist, and Consultant with more than 10 years of experience working with teams, clients, and organizations.
I am currently studying a Bachelor’s Degree in Conflict Resolution and Mediation, because I believe in helping people solve problems, improve communication, and work better together.
I have worked in different areas like:
Sales coaching and customer service training
Human Resources: Interviews, hiring, and onboarding
Healthcare services: Advising clients and managing memberships
Tourism and social media: Content management for hotels
I like to train teams, support clients with empathy, and help people achieve their goals. I believe in respectful leadership, listening carefully, and always learning new skills.
I am looking for a part-time remote or hybrid position where I can use my experience to help people, improve customer service, and support team growth.