Skills
1. Sales and Operation Management
2. Consultative & Trust‑Based Selling
3. Patient Inquiry Handling (Phone, Email, Chat)
4. Empathetic Communication & Emotional Intelligence
5. Call‑Back Management & Lead Retargeting
6. Customer Satisfaction & Retention
7. Competent in using Microsoft 365, Canva, Power Bi, HR Online System, MS Outlook and different social media platforms.
8. Passionate in driving and long-distance travel.
9. Store Management and Maintenance.
10.
About
I am a people‑focused Sales and Operations Leader with a strong background in managing teams, improving service quality, and guiding clients through important decisions with empathy and clarity. My leadership style balances structure and compassion, ensuring both performance and positive client experiences.
I thrive in fast‑paced, remote environments where coaching, communication, and accountability are essential. I am motivated by meaningful work, particularly in healthcare and mental health services, where professionalism, patience, and emotional intelligence truly matter.