Juan Pablo

Skills

Graphic Design Tools
Visual Content Creation
Digital Asset Design
Layout and Composition
Customer Service Support
Client Communication
SUMMARY
Crystal Lake S.A.C - Venezuela - IT service and CS (Remote)
Customer Support over the phone to English and Spanish speakers.
IT Coordination, for installation of multiple smart devices.
Dispatch and Reschedule of various appointment types
Emails, budgets, and many various task assigned trough the shift.
Task and Email Management
Administrative Support
Time Management
Attention to Detail
MSOffice Suite Experience
Google Sheets, Google Workspace

About

Graphic Designer and Multidisciplinary Creative with experience in graphic design, customer service,
and virtual assistance. Skilled in creating visual assets for digital platforms, supporting day-to-day
operational tasks, and delivering efficient customer support. Strong ability to follow processes,
manage multiple tasks, communicate clearly with clients and teams, and meet deadlines in fastpaced environments. Adaptable, detail-oriented, and focused on delivering practical solutions that
support business objectives.