Skills
Customer Support • Sales & Lead Management • Administrative Assistance • Data & Document Management • CRM & Cloud Systems • MS Office Suite • Team Coordination & Training • Bilingual: English (C2), Spanish (Native) • Strong Communication & Problem-Solving
About
Bilingual professional (English–Spanish, C2 fluency) with over 10 years of experience in customer service, sales, administrative support, and executive assistance across finance, construction, wholesale distribution, and entrepreneurship. Skilled in handling inbound/outbound customer communication, managing accounts, coordinating schedules, preparing reports, and maintaining accurate records. Experienced in remote work with U.S.-based companies, consistently communicating in English to support clients, teams, and vendors. Strong background in sales and client relations, having coordinated commercial campaigns, managed leads, and closed deals in real estate, finance, and e-commerce. Proficient in tools such as QuickBooks, Microsoft Office, Google Workspace, CRMs, and social media platforms. Recognized for being detail-oriented, adaptable, and proactive, with proven ability to interview, train, and supervise staff in sales and marketing roles.
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