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Skills
Zoho CRM, Microsoft office packages, Google sheet, Excel, Google presentation, Salesforce.
About
I'm a customer service representative with 4 years of handling both in-bound and out-bound calls. Some of my achievements include consistently handling a high volume of customer calls while maintaining a clear and professional communication.
I've worked in fast pace environment where I handled about 200 to 300 calls daily and i was able to give the customers a positive experience while still meeting up with KPIs.
I'm very passionate about customer experience and I look forward to contributing positively to your team.
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