Skills
Customer service, Sales, Upselling, communication, conflict resolution, customer relationship management, client support, customer retention, zoom, CRM, Microsoft word and excel, Cross selling and Upselling, Content Creation, Data entry and Document, Multi-tasking.
About
Psychology graduate with a strong foundation in human behavior, communication, and emotional intelligence, combined with hands-on experience in sales and customer service. Skilled in understanding customer needs, building trust, and delivering tailored solutions that drive satisfaction and business growth. Experienced in handling client interactions, resolving concerns, and identifying opportunities to upsell while maintaining a customer-first approach. Known for professionalism, empathy, and the ability to balance relationship building while achieving results.
Profile Photo
