Skills
HubSpot, Salesforce,Zoho Microsoft word, Excel, dialer, Asana click up, Ai Automation
About
Hello am Francisca Avro detail oriented customer service representative with 5 years expertise in managing inbound and outbound inquiries, complaints resolution and objection handling.
SKILLS
Empathy, Time management, high volume inbound calls, attention to details
Work Experience
Sales and customer representative February 2024- February 2026
Australia unity health
Handled high volume inbound calls and customer enquiries, providing timely and accurate information on health care services.
Customer complaint officer
Omega restaurant and bar January 2021- December 2024
Welcomed customers warmly upon arrival, creating a friendly and inviting atmosphere that enhanced overall guest experience
Profile Photo
