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Skills
Mental health support, behavioural observation and reporting, client engagement, confidential case notes, basic research and data collection, crisis awareness and de-escalation, teamwork, ethical and culturally sensitive practice.
About
I am a dedicated and adaptable professional with a Master's degree in General Psychology and a Bachelor's degree in Sociology. I have hands-on experience in customer service, front-desk operations, scheduling, client support, and administrative duties within health and service settings. I am skilled in communication, documentation, teamwork, and problem-solving, with a strong commitment to confidentiality, empathy, and providing quality support to clients and organizations.
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