Skills
Customer Relationship Management, Clinical customer support & Patient interaction, Sales communication & Persuasion Skills, Client engagement and retention, Active Listening & Empathy (Clinical sensitivity), CRM systems & Data Entry, Clinical Record Management & Documentation, Time Management and Multi-tasking, Follow up & Service Tracking, Fast Learning Adaptability, Team collaboration in healthcare setting.
About
I am a customer focused professional with experience in healthcare administration and client engagement at the primary health care board. In my role, I provided daily support to 15-20 primary Health care centers and local Governments Health Offices, Managing Inquiries, coordinating communication, and ensuring accurate record handling within a fast-paced clinical environment.
I have developed Strong Sils in customer relationship management. sales communication, and client engagement, with the ability to Build trust, understand client needs, and provide effective solutions. My experience has strengthened my problem-solving ability, active listening Skills, and capacity to handle multiple client interactions professionally and efficiently.
I am confident in my ability to support both customer satisfaction and business growth through effective communication, follow ups, and service-oriented engagement. I am now seeking to contribute my Health care communication experience and interpersonal skills in a sales and customer representative role within a telepsychiatry setting
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