Augusto C Starico

Skills

Languages
• Spanish: Native
• English: Advanced
• German: Advanced

Skills
Customer Support & Communication
• Empathetic and solution-oriented communication
• Email and chat-based support
• Conflict resolution and client retention
• Remote collaboration and time zone flexibility
Technical & Digital
• Familiar with Mac and Windows environments
• Fast learner of new systems and workflows
Soft Skills
• Problem-solving and adaptability
• Strategic thinking and teamwork
• Multicultural awareness and relationship building
• Clear written and verbal communication

About

Customer-focused professional with over 10 years of experience in multilingual support,
educa$on, and client relationship management. Skilled in resolving inquiries with empathy and
precision, delivering clear communication across digital platforms, and adapting to fast-paced
environments. Proven ability to work remotely and collaboratively with international teams.
Passionate about helping users succeed and optimizing support processes through strategic
thinking and human connection.