Skills
Customer Success Management
Sales & Upselling Support
Client Relationship Building
Retention & Engagement Strategies
Empathy, Patience & Active Listening
Communication & Conflict Resolution
Data-Driven Decision-Making
Cross-Functional Collaboration
CRM & Ticketing Systems
Coaching & Quality Improvement
Onboarding & Customer Education
Problem Solving & Follow-Up
About
Compassionate and results-driven Sales & Customer Success professional with strong experience in client engagement, communication, and retention. Known for empathy, patience, and the ability to build meaningful relationships with customers. Skilled in managing end-to-end customer journeys, supporting sales goals, and using data to improve processes and client experiences. Passionate about mental health and committed to delivering service that is supportive, trustworthy, and impactful.
Profile Photo
