Skills
Customer Success Management
Sales & Upselling Support
Client Relationship Building
Retention & Engagement Strategies
Empathy, Patience & Active Listening
Communication & Conflict Resolution
Data-Driven Decision-Making
Cross-Functional Collaboration
CRM & Ticketing Systems
Coaching & Quality Improvement
Onboarding & Customer Education
Problem Solving & Follow-Up
About
Compassionate and results-driven Sales & Customer Success professional with strong experience in client engagement, communication, and retention. Known for empathy, patience, and the ability to build meaningful relationships with customers. Skilled in managing end-to-end customer journeys, supporting sales goals, and using data to improve processes and client experiences. Passionate about mental health and committed to delivering service that is supportive, trustworthy, and impactful.