Skills
Customer Service & Hospitality
Teamwork
Time Management & Agility
Effective Communication
Problem Solving
Organization
Flexibility & Adaptability
Multitasking
Sales Skills (Upselling & Cross-selling)
Basic Inventory Control
Intercultural Communication
Situational Leadership
Empathy & Active Listening
Interpersonal Skills
Emergency Call Handling with Empathy & Clarity
Accurate Collection & Recording of Critical Information
Ambulance Coordination under High Pressure
Quick & Assertive Decision Making
Managing Multiple Simultaneous Demands
Prioritization of Tasks & Responsibilities
Collaboration in Multidisciplinary Teams
Compliance with Safety Protocols
Commitment & Reliability
Resilience
Digital Tools Proficiency (e.g., Google Suite)